EFFECTIVE DATE: January 1st, 2025
UPDATED ON: October 24th, 2025
General Statement
If your Privacy Notice covers online only or a portion of your business is online, use the following:
Thank you for visiting defend-id, Inc. (hereinafter “Company Name” or “use DBA name”, “We”, “Us”, “Our”) through our website(s), including at www.defend-id.com and all related sites (hereinafter the “Site” or collectively, the “Sites”), and any services related to those Sites and other services including identity theft protection, uRISQ’s 6 modules, legal protection, and other services as described below (collectively referred to as “Services”). We respect the laws and regulations from countries around the world. We want you to understand how we protect your privacy when we collect and use your personal information. We provide this Privacy Notice to outline the information we will collect, and how that information will be used, and how you can exercise your data protection rights. Additional policies and procedures described in our Terms of Use and License Agreements should be reviewed.
Privacy Principles
- We are committed to safeguarding the privacy of your personal information.
- We make every effort to be transparent about our personal information handling practices.
- We are committed to communicate to you your choices regarding the personal information that is collected about you and how it is used.
- We permit only authorized employees, contractors, third parties, and service providers to have access to some or all personal information of our customers for stated legitimate business purposes only. “Legitimate business purposes” means using your personal information to help us operate and improve our business and minimize any disruption to the services we offer to you. It allows us to make our communications with you more relevant and personalized to you and to make your experience with us more efficient and effective. It also allows us to establish, exercise, or defend against legal claims or proceedings. Because you have given your consent, we may ask you for your consent to allow us to use your personal information for one or more purposes.
What Is Personal Information?
“Personal information” (also referred to as “PI”) is information that identifies or could reasonably be linked to a particular consumer or household. Some examples include name, alias, address, date of birth, marital status, unique personal identifier, online identifier, Internet Protocol address, driver’s license number, email address, account name, social security number, passport number, financial account number, credit information, medical information, health insurance number, biometric data/information, geolocation data, professional or employment-related information, education information, purchasing or consuming histories or tendencies, inferences drawn from any of the information identified to create a consumer profile, where one travels, and intentions to acquire goods and services.
Collection of Your Personal Information
Personal information is collected from you directly on a one-time or ongoing basis through our onsite locations, our website, and/or third-party sources. We may also collect information about products and services you receive from us and may include the following:
- Personal information you provide to us Names, emails, address, corporate information, Social Security, DOB.
- Personal information we may automatically collect First name, last name, company information.
- Additional personal information we may collect and/or receive from third parties. Be aware that when you provide personal information to us on a third-party website or platform, they may also collect your information. You should review the privacy policies of the third party or social media platform for their privacy practices. Choice and Consent of Your Personal Information
We collect, use, share, and/or retain personal information for legitimate business purposes only, with your consent, unless otherwise set out herein. Your consent will be obtained at the time you are requested to provide it. You will also be informed of your choice to opt-in or opt-out to our personal information collection and use purposes.
If you would like to refuse or withdraw consent for the handling of your personal information, please use the choice mechanisms set up at time of collection or contact us through the information provided in this notice.
If you would like to opt-out of marketing emails, please click the unsubscribe link found at the bottom of your emails.
If you would like to opt-out of the sharing of your personal information, please click the ‘Do Not Share My Information’ link.
If you would like more information on the tracking technologies we use view our Cookie Policy request information by emailing contact@defend-id.com
Use of Your Personal Information
We use and process your personal information for the following purposes:
- To fulfill contracts we have with you
- To comply with our Terms of Service with you
- For billing and payment processing
- Where we need to comply with a legal or regulatory obligation
- To deliver personalized advertising and content
- Marketing or advertising our products to you, that you have not already opted-out of receiving, on our behalf or on behalf of our marketing partners
- Provide to you supporting products you purchase
- Provide to you the websites and services, related promotions, newsletters, and information you request
- To help us identify you and any accounts you hold with us
- To assist in making your reservation and providing the services you request at our property
- To respond to any feedback, you submit
- To communicate with you in connection with your specific requests
- To operate our business including for internal purposes, such as, auditing, data analysis, research purposes, or troubleshooting to help improve our services and websites
- For the defense of legal claims or proceedings
Sharing or Selling of Personal Information
We do not sell, share, or disclose your personal information to non-affiliated organizations other than as disclosed in this Privacy Notice.
We restrict access to your personal information to our affiliates and trusted business partners who require it to maintain and operate our Sites or to provide services to you.
CSRSP
Merchants information solutions
Legal Club
When we process your order, we will send your information to and use the resulting information from credit reference agencies to prevent fraudulent purchases.
We may disclose some of your personal information based on requirements for compliance with applicable laws to government authorities or law enforcement.
Personal information may be disclosed or transferred based on a merger and acquisition transaction, sale of assets, to an acquirer, successor or assignee, and only if the recipient commits to a Privacy Notice that has terms substantially consistent with our Privacy Notice.
Data Retention and Disposal
We keep employee and customer information for as long as is necessary for legitimate business purposes, or as legally required by appropriate state, federal and regulatory bodies. Past that period, we have processes in place for the secure destruction of records, both physical and electronic.
We securely store your required data for the time in which it is necessary to provide our services and non PII data beyond the life of the contract with no end date. Once this timeframe has expired, we will delete your information.
Cookies and Beacons
What are “Cookies”? Cookies and similar tracking technologies are small data files that a website or its service provider transfers to your device through a web browser (if the user allows). This enables the website’s or service provider’s systems to recognize the user’s browser then it captures and remembers certain information. For more information about the cookies and other tracking technologies we, our affiliates, service providers and advertisers use on our websites.
The types of cookies or tracking technologies we use are:
We use several types of cookies on our Sites, as categorized below:
Strictly necessary cookies
These cookies are essential to enable you to move around the site and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for cannot be provided.
Strictly necessary cookies used on DEFEND-ID websites:
- Login/authentication cookies
- Session cookies
Functionality cookies
These cookies allow a website to remember choices you make and provide enhanced, more personal features. They may be used to provide services you have asked for such as watching a video or commenting on a blog. These cookies cannot track your browsing activity on other websites. They do not gather any information about you that could be used for advertising or remembering where you have been on the internet outside of our website.
Functionality cookies used on DEFEND-ID websites:
- Registered visitor functionality cookies
- Social plug-in content sharing cookies
Performance cookies
These cookies are used to collect information about how visitors use a website, for instance which pages they go to more often, and if they get error messages from web pages. All information collected by means of these cookies is anonymized, aggregated, and only used to develop and track traffic patterns and the volume of use of our website and to improve how our website works. This information is for DEFEND-ID’s exclusive use and is not shared with any third party or connected to any other information.
Performance cookies used on the DEFEND-ID websites:
- Analytic cookies
Targeting cookies
These cookies are used to deliver advertisements that are targeted to be relevant to you, limit the number of times you see an advertisement, and help measure the effectiveness of the advertising campaign. They are usually placed by advertising agencies with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often they will be linked to a website functionality provided by the other organization.
We do not have third-party advertising on our website.
It is possible to opt out of the use of cookies for advertising targeting purposes.
You may change your cookie privacy settings through your web browser. Please be aware if you block or turn off cookies, some pages of our website may not display properly or you may not be able to use our website services that require you to sign in.
Links to Third Party Websites
Our website or services may contain links to third party sites including links to social media platforms. These links are not under the control of defend-id, Inc. We do not make any representations or warranties, express or implied, regarding the content of any of these linked sites. The information practice of any third party is not covered by this Privacy Notice. defend-id, Inc. is not responsible for the privacy policies of any third-party websites to which it links. We strongly suggest you review the third-party’s privacy policies before providing any data to them.
Data Security
We maintain physical, administrative, and technological safeguards in compliance with applicable law to protect your personal information. We restrict access to employees, agents, vendors, and other entities who have a business need to know. They will only process your personal information on our instructions and are subject to a duty of confidentiality. We train our employees on the proper handling of personal information.
We cannot guarantee or promise that the data transmitted over the internet or store or maintained by us or our service providers can be 100% secure. We believe the measures implemented by us can reduce the likelihood of security problems to a level appropriate to the type of data involved, we do not promise or guarantee, and you should not expect, that your personal information or private communications will always remain private or secure. We do not guarantee that your personal information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features.
If you believe your personal information has been accessed or acquired by an unauthorized person, please contact us so that necessary measures can quickly be taken.
Customer Support: 803.232.5675
contact@defend-id.com
How to Access, Update and Correct Personal Information
Your Data Protection Rights – under certain circumstances, you have rights under data protection laws relative to your personal information. You may have the right to:
- Right to know – what personal information is being collected about you; if businesses are using your personal information
- Request access to personal information commonly known as “data subject access request”
- Right to delete personal information
- Right to correct inaccurate personal information
- Right to know what personal information is sold and to whom
- Right to opt-out of sale or sharing of personal information
- Right to no retaliation following opt-out or exercise of other rights
We offer transparency about the personal information that we collect and maintain. You can contact us at any time to exercise your right (within reasonable limits) to know what information is collected about you, to update and/or correct, to delete or obtain copies of any personal information that we have collected and retain about you. If you make a request, we will respond to you within thirty days or within the required timeframe of regulations that pertain to you as a data subject, unless we request in writing an extension. If we do not make the requested change, you may file a written statement of dispute with us. We will include the written dispute in future disclosures of that personal information. We will send the written dispute to anyone you request who received your personal information from us in the past two years.
If you are a registered user, you may access your personal information in your registered account profile.
In some cases, we may retain copies of your information if required or permitted by law.
You may also contact us by email at contact@defend-id.com or by telephone at 803.232.5675
Updates or Changes to Privacy Notice
We reserve the right to modify or change this Privacy Notice at any time. Any such change, update, or modification will be effective immediately upon release, and reflected with the updated Date Modified. If we make any changes to our notice, we will post the updated privacy notice, provide an updated homepage link, and may post in other places we deem appropriate. We will also keep prior versions of this privacy notice in an archive for your review. Where permitted by applicable law, your continued use of the Site or our services following the posting of any changes to this Privacy Notice constitutes acceptance of those changes.
If you have questions or concerns regarding this Privacy Notice, please contact us at:
Contact@defend-id.com
We reserve the right to modify or change this Privacy Notice at any time. Any such change, update, or modification will be effective immediately upon release, and reflected with the updated Date Modified. If we make any changes to our Notice, we will post the updated Notice, provide an updated homepage link, and may post in other places we deem appropriate. Users who have authorized e-mail communication will be notified via e-mail of any material changes to the Notice. We will also keep prior versions of this privacy notice in an archive for your review.
