Finally Protected: Why We Rebuilt defend-id for Small Businesses
The email comes in on a Tuesday. A carrier, a client, or a lender wants to know how your firm protects their data. Do you train your staff? Who reviews your vendors? What happens if you get breached? Nobody at your firm owns security, so the questions land on the owner or the office manager, on top of everything else they already do.
Small firms live this every week. Big companies hand it to a security team. That difference is why defend-id exists, and it is why we rebuilt it.
Last Updated: October 2026
Why we started defend-id
defend-id started with something personal. About ten years ago, my own identity was stolen. The hardest part was not knowing what to do or who to call, and figuring it out took time I did not have. Underneath it all was a worse question: had my wife’s information been taken too? My kids’?
That experience became our promise from day one: peace of mind with a place to turn.
It also showed us a gap. Large corporations offered identity theft protection to their employees as a standard benefit. Small businesses rarely could. Providers overlooked them because the cost of implementation made small groups not worth the effort.
So we changed how it worked. We made onboarding simple and quick, so a 20-person firm could give its people the same protection a large corporation gives its own. That has been our work ever since.
The question we kept hearing
Over many years, business owners kept asking us what else we could do to protect the company itself.
They were facing a second gap, and it was bigger than the first. Large companies have breach response plans, vulnerability scanning, staff training, vendor oversight, and legal support, usually with a team to run it all. A firm with 30 employees has to find each piece on its own, pay for each one separately, and hope someone has time to manage them. Most never get there.
So we reimagined what defend-id could do. Then we put all of it into one platform that a small business can buy easily and manage on its own.
What the new defend-id is
defend-id is one place to protect your business and the people who power it. From a single dashboard, you can:
- Scan your website and network for vulnerabilities every month.
- Train your team to spot phishing and other common threats.
- Track every vendor with access to your sensitive data.
- Keep your security policies in one place, with an attorney available to help review them.
- Call on 24/7 incident response and breach support the moment something goes wrong.
- Protect every employee with identity fraud recovery from day one, whether or not your firm ever has a breach.
One login. One bill. No security team required.
Who it is for
We built it for professional and service firms with roughly 10 to 150 employees. They handle sensitive client information, and nobody on staff owns security full time. Our first focus is tax and accounting firms, independent insurance agencies, and mortgage brokers and lenders.
A word on what it is not. defend-id does not make your firm compliant with any law, and no product can promise you will never be breached. You own your security program. defend-id gives you a simple way to run it, assign the work, and show what was done. If you already have an IT company, keep it. Here is who owns what in a small business data breach response.
Two plans, ten minutes to start
- Business Comprehensive: $99 per month, plus $5.99 per employee per month. Everything in Essentials, plus identity and credit monitoring and $1,000,000 in identity theft reimbursement insurance for every employee.
- Business Essentials: $99 per month. The full business platform, Legal Protection for Business, and identity fraud recovery for every employee.
No sales call. No paperwork. Choose a plan, sign up online, and your employees are covered the same day. Insurance benefits are subject to the terms and conditions of the policy.
Finally protected
Security is not your job. Your business depends on it anyway. For years, small firms have had to piece that protection together on their own or go without. When something goes wrong, most of them face the same thing I did: no idea what to do or who to call. Peace of mind with a place to turn has always been our promise to your employees. Now it covers your whole business.
Big companies have security teams. Small businesses now have defend-id.
See the plans at defend-id.com and get protected in about ten minutes.
Frequently asked questions
Who is the new defend-id built for?
Professional and service firms with about 10 to 150 employees that handle sensitive client information and have no full-time security leader. Tax and accounting firms, independent insurance agencies, and mortgage brokers and lenders are our first focus.
Does defend-id make my firm compliant with the FTC Safeguards Rule or HIPAA?
No. No product can do that for you, and whether a rule applies depends on your business. The FTC Safeguards Rule covers many non-bank financial businesses depending on their activities. HIPAA applies to covered entities and their business associates. defend-id helps you organize, assign, and document the security work behind your program.
Do I need an IT person to use it?
No. defend-id is built for firms without a security or IT department. Setup takes about ten minutes, and support is available 24/7.
Can I see my employees’ identity information?
No. Each employee’s identity protection is a separate, private account. The employer has no access to it.
